The Home of Old-Fashiond Service Contact Us for All of Your Heating, Cooling, Electrical and Solar Needs

About Valley Heating, Cooling, Electrical and Solar

Quality Heating, AC and Electrical Services in San Jose Since 1962

undefinedJeff and Cindy Faulkner are the current owners of Valley Heating, Cooling, Electrical and Solar, but the company has been family and locally owned in Silicon Valley and the South Bay since 1962 and is a company built on quality and professionalism! We strive to provide “old-fashioned service” to our residential and light commercial clientele. This starts with our support staff and the initial phone call to our office and then extends to the field, to our highly skilled sales staff, technicians and equipment installers. We will go the extra mile to determine our clients’ needs to optimize their comfort. The experience of our staff is consistent. We will always provide our clients with knowledgeable advice, skilled craftsmanship and unparalleled dedication to performance.

Read on to learn more about who we are and what we do, or give us a call at (408) 868-5500 to request a service today!

undefinedOur History

Valley Heating, Cooling, Electrical and Solar was founded as Valley Heating and Cooling by Thomas Atkinson II in 1962. Mr. Atkinson had been in the business for over 35 years, working for the top HVAC manufacturer during that time. He decided it was time to use his expertise to his best ability by forming a company of his own, and that is how Valley Heating and Cooling began. Thomas Atkinson III took over the business in 1980 and ultimately grew the company well beyond what he had imagined during his 23 years of ownership. Upon retirement, Thomas Atkinson III wanted someone to take over the business who he knew would respect and build on the successes, reputation and values upon which the company was founded. We are so proud to be part of this great company history and this great team and organization and to continue this success by continuing the tradition of “old-fashioned service.”

Our Mission and Values

“As a home and business owner, I know how important reliability, expert advice, quality work and customer service are to me when I hire a contractor. Knowing this, my goal is to provide a level of service that goes beyond normal expectations for our day and age. Our motto, The Home of Old-Fashioned Service, is something our parents routinely received but, unfortunately, is not something we experience that often today. At Valley, we treat folks like we want to be treated and when you call us, you will actually talk to a live person!

We take pride in what we do and we are here to make a difference—to continue a 50-year tradition of providing old-fashioned service to our residential and commercial clientele every day. Our entire team can’t wait to show you the difference great service can make. We all look forward to serving your heating, cooling, electrical, solar and, above all, ‘comfort’ needs now and for years more to come.”

- Sincerely, Cindy Faulkner

Our Motto: The Home of Old-Fashioned Service

Valley Heating, Cooling, Electrical and Solar has been a leading provider in Silicon Valley since 1962. Our mission is to provide high-quality heating and air conditioning installations, service and repair for our residential and commercial customers. Valley Heating, Cooling, Electrical and Solar will be a profitable, innovative and growth-oriented provider of heating, cooling and electrical products and services. We will be a positive force in our industry and lead by example. We will be recognized in our industry, by customers and competitors alike, as the standard for quality, performance and leadership. We will accomplish this mission by delivering the highest quality of goods, services and business ethics to our customers and by treating our employees and suppliers with respect, dignity and fairness.

Since 1962, we have been committed to living up to our company slogan every day—The Home of Old-Fashioned Service. That means reliability, expert advice, quality work and great service for our customers, as well as a 100% guarantee. Our entire team can’t wait to show you the difference great service can make for your heating, cooling, electrical, solar and, above all, “comfort” needs.

Our Satisfaction Guarantee

Pricing: We guarantee competitive pricing for our installations and repair.

  • Repair: Upfront pricing will always be quoted after our initial diagnosis. There will never be any surprises. We provide senior citizen discounts on all repairs and maintenance and if you are experiencing a hardship, please let us know. We are here to help with your comfort needs in any way we can.
  • Installation: We will match or beat any printed advertised price with exact matching equipment and installation specifications. We price our installations with quality in mind.

One-year parts replacement guarantee:

If you are not completely satisfied for the first year following the service work performed by Valley Heating, Cooling, Electrical and Solar, we guarantee to correct the problem to your satisfaction, even if that means refunding your service fee.

One-year equipment installation guarantee:

After almost 50 years, we understand what it takes to install a system the right way. Workmanship is the most important factor when installing your top of the line solar, electrical or heating and air conditioning equipment. We guarantee to install your equipment correctly, with complete code compliance and the manufacturer’s specifications. If you are not completely satisfied within the first year following the installation, we will do whatever is necessary to correct the problem to your satisfaction, even if that means replacing your system.

We want you to know how important your business and your satisfaction are to the entire Valley Heating, Cooling, Electrical and Solar team!

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Diamond Certification

At Valley Heating, Cooling, Electrical and Solar, we are proud to be a Diamond Certified company. In order to become Diamond Certified, Northern California businesses must be independently ranked Highest in Quality and Helpful Expertise®. Additionally, with the Diamond Performance Guarantee, we are required to always deliver on our promise to you, our customer.

The Diamond Performance Guarantee:

If there is ever a dispute regarding an unmet expectation, service or simple misunderstanding, we have several options that allow all parties involved to reach an agreement. Typically, disputes are successfully resolved by referring to the contract, as well as industry standards. However, if a disagreement cannot be resolved in this manner, our mediator can work with you to help you reach an agreeable resolution. If our mediator is unable to assist you in this process as a result of contract violations, sub-industry-standard services or inability to participate in good faith, we will happily refund you up to $1,000 of the purchase price.

In order to utilize this guarantee, you must meet the following requirements:

  • You purchased products and/or services from a company that was Diamond Certified at the time of the purchase.
  • You attempted to directly resolve the dispute/disagreement with the company in question.
  • You notified us of the issue within six months of the date of purchase or within six months of the contract violation.
  • You do not have any other complaints, either past or current, against the company in question.
  • You are willing to allow the company the opportunity to correct the issue.

To learn more about our Diamond Guarantee or 100% customer satisfaction guarantee or to book a heating, AC, electrical or solar service in San Jose or the surrounding areas, please call (408) 868-5500 today.

Our Testimonials

Hear From Happy Customers
  • “I have relied on Valley Heating for over 25 years!”

    K. Sportello, Willow Glen
  • “The installers worked the entire time they were on the job. No wasted time. ”

    J. Reynolds, San Jose
  • “They were prompt. They came in and delivered the type of equipment they said they were going to do and hooked it up.”

    Diane L., Milpitas, CA
  • “We got them off of Angie’s List and they held up to my expectations. ”

    Sharon C., San Jose, CA
  • “I would observe their work and I was impressed. They did it work quickly and always cleaned afterwards.”

    D. Matsuhiro, San Jose
  • “Nice, honest, and very fast and extremely professional.”

    R. Canepa, San Jose `
  • “Very professional – from start to finish. ”

    F. Gustafson, San Jose
  • “Outstanding service”

    Carl J Schulz Sunnyvale, IL
  • “Everybody was nice, they had a fair price!”

    Joe S.
  • “The two gentlemen were professional and worked hard. Good job.”

    Former Customer
  • “But their people treated our home as if it were theirs, right down to the screws. They clearly had far more knowledge than their competition, and it showed. ”

    Kellye & Dr. Douglas Robinson, Los Gatos
  • “My wife thinks I am a genius. She is correct, after all I picked you guys. ”

    P. Ross, Campbell
  • “I have terrible allergies, so, they recommended some special filters on the furnace and a UV light on my central air conditioning system. It helped me tremendously.”

    Dixie S., Sunnyvale, CA

What Makes us the Home of Old-Fashioned Service?

  • 100% Satisfaction Guarantee

  • Showroom Available to Customers

  • Competitive and Upfront Pricing

  • Financing, Coupons, Rebates and Credits

  • Diamond and NATE Certified Company

  • Free Estimates Available to Customers

Experience the Difference

Contact the home of old-fashioned service today!