Mission and Core Values

Valley Heating has been one of the leading providers of HVAC in the South Bay Area Since 1962.

Our Motto: "The Home of Old Fashioned Service"

The Mission of Valley Heating and Cooling is to provide high quality heating and air conditioning installations, service, and repair for our residential and commercial customers. Valley Heating and Cooling will be a profitable, innovative and growth oriented provider of heating and cooling products and services. We will be a positive force in our industry and lead by example. We will be recognized in our industry, by customers and competitors alike, as the standard for quality, performance, and leadership. We will accomplish this mission by delivering the highest quality of goods, services, and business ethics to our customers and by treating our employees and suppliers with respect, dignity, and fairness.

How our team thinks and performs…

• Customer Service...We Kill 'em with Kindness, and always do what we promise!
• Quality Workmanship...We are PROUD of our work!
• Treat our customers' homes like we would want ours treated!
• Professionalism...We wear clean uniforms, We are clean cut, We will maintain clean vans!
• Safety...Always our number one priority!
• Provide courteous, prompt completion of work!
• Urgently resolve any customer concerns that may arise!
• Treat coworkers and customers with dignity and respect!

Jeff and Cindy Faulkner, Owners

Our HR Commitment

• Attract, develop, and retain a team that is committed to personal and company growth and the satisfaction of our customers.
• Maintain high standards of education in our field – Including Nate certification, and always EPA certification.
• Provide a safe, challenging work environment with accountability for employees.
• Provide a Positive Learning and Working Environment.